Cancellation Policy

  • Phlebotomy Certificate Program
    No refunds will be issued for the Phlebotomy Certificate Program.
  • All Workshops
    No refunds will be issued for all Workshops and Clinical Skills Courses
  • ACLS, PALS, BLS & First Aid/CPR Courses
    A full refund will be issued if cancellation is made more than 14 days before the course date.
    No refund will be issued if cancellation is made within 14 days of the course date.
  • ACLS & PALS Blended Courses
    $115 will be deducted from the total amount for the ACLS or PALS key (online access) in case of a refund.
  • Mask Fit Test
    A full refund will be issued if cancellation is made more than 7 days before the test date.
    No refund will be issued if cancellation is made within 7 days of the test date.
  • Administrative Fee
    A $20 administration fee will be applied to any refund due to a participant’s cancellation request for all the courses, workshop and mask fit test
  • Cancellation Process
    To request a refund, you must contact us by email at info@medtc.ca
  • Rescheduling Policy
    Rescheduling is allowed only once and must be requested at least 7 days before training. No further rescheduling or refunds are permitted after a date change.
  • No Show Policy
    No Show = No Refund & No Credit.
  • If the Training Center Cancels a Course
    If we need to cancel a course, we will:
    a) Issue a full refund (except for the $115 ACLS/PALS blended course key fee) if no alternate course date is available that fits the participant’s schedule.
    OR
    b) Attempt to transfer the participant to an alternate course date at no additional cost.

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